Privacy Policy

We collect the information you submit through our forms, which may include your full name, email address, subject and message text, and, if you choose an SMS category, your mobile phone number. We also record the consent details described below when you opt in to text messages.

Basic technical information such as your browser user agent, the page you submitted from, and the date and time of submission may be recorded with a form entry.

We use submitted information to respond to written inquiries, to deliver the messages you selected, to maintain records of consent, and to operate and improve the content on this website. We do not use your information to generate sales calls, referrals, quotes, or third party outreach.

Text messages are sent only to numbers that have affirmatively opted in through an unchecked consent box on our subscribe page. Each message category is consented to separately. Messages cover recall terminology, manufacturer safety notices, VIN lookup awareness, documentation tips, and vehicle safety follow-up reminders.

Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile numbers may be processed by the messaging service provider that delivers texts on our behalf, solely to send the messages you requested.

This website uses only the cookies and storage needed for the site to function. If analytics are added in the future, this policy will be updated to describe them before they are used.

We keep inquiry records and SMS consent records for as long as needed to answer your request, to operate the messaging program, and to document consent and opt-out history. You may request deletion by emailing hello@recallroadbook.com.

You can stop text messages at any time by replying STOP to a message from the applicable program. You can also email hello@recallroadbook.com to request removal from our text program or our written inquiry records.

We use reasonable administrative and technical measures to protect the information submitted through this website. No method of transmission or storage is completely secure, and we do not claim that our systems are immune to all risk.

This website is intended for adults. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it.

Our content may link to manufacturer, dealer, or government resources. Those sites are operated by others and have their own privacy practices, which we do not control.

We may update this policy as the website or the text program changes. The updated date at the top of this page shows when the most recent revision took effect.